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Daretech offers portfolio Field & Online Survey services to help organizations design, and process surveys. With a decade of experience, Daretech understands not only the research process, but how to put results to work for you, and your organization. Whether you need full-service support or help with just a portion of your survey project, you can count on Daretech Company Limited. Our service process: Data Capture & Cleaning, Data Tabulation, Response Tracking, Survey Formatting & Layout, Comment Transcription, Return Handling, Supplies Acquisition & Management, and Survey Printing & Mailing.

TOP TEAM | Our analysts, with experience in consulting and research skill set that yields results, are responsible for defining the methodology of each research project, managing the output generated by our field team, conducting quality-control checks, and analyzing and interpreting data. Our clients utilize this data and insight to make more informed and more profitable decisions.

GREAT SUPPORT | Daretech does everything in-house, so we have full control over quality, timing, and confidentiality. Giving you the best data possible.

HOW WE WORK | Daretech believes that total control over the survey management process enables us to keep the highest standards of quality, accuracy, and confidentiality. Our team of professionals is charged with ensuring that each survey is efficiently and effectively executed. Daretech surveys move from the careful consideration of the proposal process to our project directors, who take the time to listen to client objectives and then craft a survey instrument that addresses each of those needs. Each team member represents the Daretech goal of providing high-quality research and accurate survey results. Our clients’ privacy is important to us. Because of this, we take great strides to ensure complete confidentiality.

EACH FIELD PROJECT IS A MULTI-STAGE PROCESS THAT IS SUPERVISED BY A CENTRAL TEAM

THE PROCESS

RIGOROUS METHODOLOGY

  • Strict random selection of sampling units, proprietary random walk methodology and kish-grid based selection of interviewees (where relevant).

    • COMPREHENSIVE TRAINING AND CLOSE SUPERVISION

    • Extended training of field teams, to ensure a high level of understanding for each survey.
    • Direct supervision by experienced team coordinators during field work.

EXHAUSTIVE QUALITY CONTROL

  • Phone number and e-mail address collected at the end of each interview.
  • Surveys audited for completion and quality via random call-backs.
  • Interviews conducted with tablet computers that time stamp each response.
  • Tablets also record GPS coordinates for each interview.
  • Questionnaires without a location or with an incorrect location automatically excluded from the final sample.
  • Voice recording of selected questions and answers.

    • SURVEY SERVICES

    MARKET RESEARCH

    We provide market research services designed for the African continent with international standards in mind. Our research design is flexible to match your needs and standards are maintained by our methodology leaders within our team (qualitative techniques, sample design, Usage & Attitude studies, product testing, tracker studies, pricing studies, etc).

    We have specific expertise in particular sectors we cover, such as: Non-governmental organizations (NGOs), FMCG, industrial, banking and financial, agriculture, ICT and telecom, real estate, retail and distribution, professional services, healthcare and pharmaceuticals, automotive, oil and gas, governmental organizations, among others.

    We take quality of execution very seriously and keep a close and tight control of the whole data collection process, face to face interviews, telephonic surveys, online and qualitative.

    MARKET RESEARCH SERVICES

      Brand Track |...| Product Tests |...| Client Satisfaction

      Brand Image |.| Usage Attitude |.| Impact Monitoring

      AD EFFECTIVENESS SURVEY | Increase print and online ad sales. Use an ad effectiveness study as a promotion that pulls advertisers into an issue or onto your website.

      CUSTOM RESEARCH | Custom studies are designed with your specific needs in mind. Let Daretech design a research plan to meet your objectives & help you succeed.

      EXPERIENCE SURVEYS | We provide quick and cost-effective surveys that allow you to hear the voices of your customers. We offer Customer and Employee Experience Surveys.

      MEMBER SATISFACTION SURVEYS | Reveals member attitudes, behaviors, and likelihood of renewing.

      SALARY & BENEFIT SURVEYS | Quantifies position-level compensation, collected from individuals or organizations.

      EDITORIAL | CONTENT AUDITS: Uncovers the content your audience wants to read, at what frequency, and via what channels.

      AUDIENCE PROFILE SURVEYS | Describes and quantifies the attributes, interests, and behaviors of your audience.

      BRAND SURVEY | Measures awareness, use, perceptions, and preferences.

      INDUSTRY | MARKET SURVEYS: Custom studies are designed with your specific needs in mind. Let Daretech design a research plan to meet your objectives & help you succeed.

      PROJECT MONITORING & EVALUATION SURVEYS | Find out what your attendees and exhibitors have to say about your event.

      MAIL OR ONLINE SURVEY SOLUTIONS | Already have a survey planned out but need help with the methodology? Daretech has the in-house capabilities to help you with an online or mail survey.

      ONBOARDING | LOYALTY: Monitor the experience of new employees, customers, and members.

      OUR COMMITMENT TO RESEARCH DONE RIGHT

      In keeping with its commitment to upholding the highest professional standards, Daretech Company Limited abides by all generally accepted practices and procedures used by market research firm.

      Besides the pledge we make with our privacy policy, some key provisions of the standards we follow include:

      • Responsibilities to Respondents

        Respondents to Daretech surveys will be willing participants, informed about the survey's intentions and how their personal information and answers will be used and protected. A Daretech survey experience will not diminish their willingness to participate in future survey research.

      • Responsibilities to Clients

        Daretech's relationships with clients will foster confidence and mutual respect, and be characterized by honesty and confidentiality.

        Daretech will assist its clients in the design of effective and efficient research studies, and will execute studies to the best of our abilities in accordance with agreed upon specification. If Daretech questions whether a study design will provide the information necessary to serve the client's purposes, we will make our reservations known and offer alternatives.

        Daretech will hold confidential all information obtained about a client's business operations, will not use client-provided data for anything other than research purposes, and will make no public release of survey findings without explicit permission from the client.